1) What is card CARDBAN Private Label?

It is a new option of payment for your purchases, that works exactly as a credit card, only for exclusive use in purchases in your stores or your branchs.

2) When does my card expire?

The invoices are always expired in the stipulated date for its payment, once a month. The dates of expiration can be chosen by the carrier: following dates: 5, 10, 15, 20, 25 and 28 of each month.
3) Can I make purchases parceled out in card CARDBAN Private Label?

Yes, with Card CARDBAN Private Label, you parcel out in accordance with available plain purchases and the credit politics of each storekeeper.

4) How do I make my purchases?

The purchases directly continue to be made in the establishment. But it starts to exist a new option of payment through the card in its commerce.
5) How does card CARDBAN Private Label work?

• It works accurately as a credit card, not being necessary the physical card, therefore the purchases continue being done in the same way.

• As all card, exists a date of expiration and a date of cut.

• The date of expiration is the date of payment of the invoice.

• The date of cut is the date which the purchases enter in the next date of expiration.

• When the purchase is made after the date of cut, it will enter for the following date of expiration of the next invoice.

• Monthly will be sent an invoice with all the purchases made in the period, as in a credit card.

• The demonstrative of the card invoice can be paid in any bank agency.

• In case that there are purchases in the month, there will be a tax of the card demonstrative invoice.

6) What does the plastic card serve for?

The plastic card only serves as a reference, and the plastic card is not used in the act of purchasing. And for your security exists the field of the card carrier signature.

7) How do I buy by card CARDBAN Private Label?

It is simple. At the moment of purchasing, inform the cashier that your purchase is made by your card CARDBAN Private Label. With this your purchase will be placed in your invoice. Being able to be parceled out or cash.

8) What is the date of cut?

The purchases done through the card will only go to the following invoice, if they are one up to 13 days before the date of the card expiration. This date, 13 days before the expiration of the card is fixed, called date of cut.

9) What is date of expiration?

Date of expiration is the day that, every month your invoice must be paid in any bank agency of the country. Today in card CARDBAN Private Label there are 6 dates of your invoice expiration for your convinience, they are: 05, 10, 15, 20, 25 and 28 of each month.

10) When do I receive my invoice?

Your invoice is sent whenever there will be purchases in one determined expiration, and will have approximately to arrive at the indicated place 4 days before the expiration.

11) Which purchases enter in the invoice of the month?

The purchases will enter in the invoice month the ones that had been effected up to 13 days before the date of expiration of your card. In the case of parceling out purchases, in case of parceling out it will enter in the invoice the respective parcel foreseen for that one.

12) Where can I pay my invoice?

Your invoice can normally be paid in any bank agency. After the expiration, the invoices behind schedule can only be paid in the bank assignor, indicated in its invoice.

13) Where do I pay the invoice behind schedule?

The invoices behind schedule can only be paid in the bank assignor, indicated in your invoice.

14) What is my limit of credit?

It is your limit following always obeying the criteria of the Administrator that had been analyzed by the information given.

15) What happens if the limit is insufficient?

In case that the limit is inferior to the necessity of each one, you personally requests by email or the Store a limit increase, and the Administrator CARDBAN will analyze the request.

16) When do I receive my extract?

Approximately 4 days before the expiration.

17) How will it be the resetting of the limit?

The limit comes back in the following day to the day of the payment. In some more distant localities it can delay one working day or even more.

18) How do I request the cancellation of a transaction in the invoice?

This procedure must personally be made by email or in the store.

19) My extract did not arrive yet. How do I pay?

It is enough to enter in contact with Administrator CARDBAN, and to request 2nd invoice, and pay it in any bank agency.

20) If I pay less than the minimum value what will it happen?

The invoice is behind schedule, fines and taxes are added. New purchases are blocked.

21) Why am I with the new purchases blocked?

This occurred because the paid value of the invoice was minor that the value of the payment of the extract.